Nol Card, a contactless smart card widely used in Dubai to avail transport services, from Dubai Metro to buses and trams. Whether you frequently commute or travel occasionally, it is essential to monitor the balance in your Nol Card so that no inconvenience occurs while travelling. So, here is a step-by-step guide on how to check your Nol Card balance, with a few useful tips that will make your commuting more smooth.
1. Check Nol Card Balance Online
The easiest way to check your Nol Card balance is through the official RTA (Roads and Transport Authority) website by following these steps: Access the RTA Nol Card Balance Inquiry page. Enter your NOL card number. Click "Check Balance" to view the remaining amount of your card.
This method is very convenient for those who like to check their balance before leaving home or the office, ensuring there is sufficient credit for the journey.
2. RTA Dubai App
The RTA Dubai app is another great way to have a quick view of your balance:
● Download the RTA Dubai app from the App Store (iOS) or Google Play (Android).
● Registration/ sign in to your account.
● Now, proceed to the 'Nol' section and add your card details; you will see all the latest balances.
You can top up your Nol Card directly through the app; the app also informs you about the latest transactions made on the card.
3. Any Metro Station or Bus Stop
If you are ready to move, check balance on any metro station or bus stop.
- Locate a Nol reader or ticket vending machine.
- Tap your card on the reader and your current balance will appear on the screen.
- This is quick and easy when you are already at a station or bus stop.
4. Top Up Using Nol Card Top-up Machines
Top-up machines are available at all metro stations and bus terminals in Dubai.
Simply:
● Insert your Nol Card into the machine.
● The balance will appear on the screen.
● These devices allow you to check and recharge your balance at the same time.
5. SMS Balance Inquiry
To check your Nol balance via SMS, follow this procedure:
● Dial 5111, send your Nol card number.
● The current balance shall be delivered by SMS.
● Note that this service may incur a standard SMS charge with your mobile operator rates.
6. Checking via Call Center
You can also check your Nol balance through the call center.
Alternatively, you can contact the RTA Call Center at 800 90 90 and give your Nol card details and receive your balance information. This is a helpful service for those who do not want to hop in order to get help via the phone.
Tips to Ensure Smooth Journey
Auto Top-Up Provision
You can activate auto top-up to avoid running out of balance in the middle of your ride. Do this via the RTA website or the mobile app, and the auto top-up feature will automatically top up the balance on your Nol card when the balance falls below a certain threshold so you would not be stranded without enough balance.
Know Your Nol Card Type
There are various kinds of Nol cards with special functions and balance limits:
- Silver Card: This is the basic card, which is designed for regular commuters.
- Gold Card: Access to cabins in the metro while on the Gold Class
- Blue Card: The card that is registered is protected against loss and theft, and it has a balance protection system.
- Red Ticket: The card is for tourists who use the means of transport for only a few weeks. It has no registration and always comes with a balance.
Track Expiry Date:
Nol cards apart from Red Ticket, have an expiration date after 5 years. It's your responsibility to check the expiry date on your card and ensure you are not disrupted
Note Minimum Balance:
Nol cards must carry at least a balance of AED 7.50 so that it can be continuously used. Otherwise, a trip cannot be completed and is mandatory to top up for further travel.
Link Your Nol Card with Dubai Metro App
The RTA allows one to connect the Nol Card with a profile in the Dubai Metro app. This way, one is in a better position to track history while on travel and also to receive alerts when the balance is nearly depleted.
Conclusion
Knowing your Nol Card balance is quite important for hassle-free public transportation in Dubai. It's possible to check your balance online, via mobile application or even from machines, so you'll always be prepared and on your toes to travel.
To find out more about Nol cards, log onto the RTA official website or download the RTA Dubai app to cater to all your travelling needs.
